Privacy Policy

Last updated: 7 November 2025

1. Introduction

Welcome to Ahi Mahi Sauna & Hot Tubs (we, our, us). We’re committed to respecting your privacy and protecting your personal information when you visit our website at ahimahisauna.co.nz (the Site), make a booking, or otherwise engage with our services.

This Privacy Policy explains:

  • What personal information we collect and why

  • How we use, store and share that information

  • Your rights and how you can control your data

By using the Site or booking our services, you agree to the collection and use of your information as described in this policy.

2. Information We Collect

We collect information to provide and improve our services, enable bookings, manage our business, and communicate with you. The types of information we collect include:

a) Information you provide directly

  • Your name, email address, phone number, and postal address when you contact us or make a booking.

  • Payment information (via third-party payment gateway) when you purchase or book services.

  • Any additional information you choose to provide in free-form fields (for example, special requirements).

b) Information collected automatically

  • Usage data about how you interact with the Site (pages visited, links clicked, time spent, device and browser type).

  • Cookies or similar technologies (see Section 4).

c) Information from third-parties

  • If you engage with us via social media, some data may be shared with us via those platforms.

  • Information from analytic services (e.g., Google Analytics) about your browsing behaviour.

3. How We Use Your Information

We use your personal information to:

  • Operate, maintain and improve our services and website.

  • Process bookings, payments and communicate important information (confirmations, updates, cancellations).

  • Send you marketing communications (if you have opted in).

  • Analyse usage of the Site to understand how to improve it and our offerings.

  • Comply with legal and regulatory obligations.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit the Site. This helps us:

  • Recognise your device when you return.

  • Customise your experience (e.g., showing relevant content).

  • Analyse site usage to improve performance.

You can control cookies through your browser settings—however, disabling cookies may affect your ability to use certain features of the Site.

5. How We Share Your Information

We may share your information in the following circumstances:

  • With service providers who assist us (e.g., payment processors, booking system providers, website host).

  • When required by law or to respond to legal process.

  • In connection with a business transaction (e.g., sale, merger) — you’ll be notified if ownership of your information is changing.

  • With your consent or as otherwise disclosed at the time of collection.

We will not sell your personal information to third parties.

6. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected (including for the fulfilment of bookings, communications, or legal obligations). After that, we will delete or anonymise it.

7. Your Rights

Under New Zealand privacy law (and applicable international rules), you generally have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal data (where lawful and feasible).

  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at info@ahimahisauna.co.nz.

8. Security

We take reasonable steps to protect your personal information against unauthorised access, alteration, disclosure or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100 % secure—we cannot guarantee absolute security.

9. International Transfers

Your personal information may be transferred to, stored, and processed in countries outside New Zealand. Where this occurs, we’ll ensure appropriate safeguards are in place to maintain privacy standards.

10. Links to Other Sites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we’ll revise the “Last updated” date at the top. We recommend you review this page periodically to remain informed of any changes.

12. Contact Us

If you have any questions about this Privacy Policy, or the way we handle your personal information, please contact:
Email: info@ahimahisauna.co.nz
Business: Ahi Mahi Sauna & Hot Tubs, Nelson / Maitai Valley Motor Camp area, New Zealand